20 Best jobs in Boston, MA (Hiring Now!)

Service Manager
Myomo, Inc —Boston, MA
Bachelor's degree in Engineering, or related field, with a technical background preferred. Strong communication skills, capable of effectively negotiating,…
Estimated: $110K - $139K a year
Host / Hostess
Boqueria —Boston, MA
Able to manage guest seating and wait times. Team player; you have your team's back, and they have yours. Must be at least 18 years old.
$16 - $21 an hour
Quick Apply
1h
Toddler Teacher (EEC Certified)
Creative Corner School —Winchester, MA
Competitive Salaries; based on education, certification and experience. Benefits available for 40 hours per week. Associates Degree Tuition paid in full by CCS.
$21 - $24 an hour
Quick Apply
EEC Certified Infant/Toddler Teacher
Launch & Learn EduCare Center (Daycare and Preschool) —Medford, MA
At Launch & Learn teachers design their own weekly curriculum with their co-teachers. Must have the ability to work with a team in developing reciprocal…
From $19.50 an hour
Quick Apply
Packaging Associate
Pure Oasis —Dorchester, MA
Follows and executes compliant practices in accordance with state regulations and Pure Oasis' standard operating procedures. At least 21 years of age.
$17 an hour
Quick Apply
2h
Dashers - Sign Up and Start Earning
DoorDash —Boston, MA
Receive deliveries right away: Once approved, log on to the Dasher app to receive nearby orders immediately. With Dasher Direct, you can also get paid the same…
Experienced Annuals/Perennials Buyer & Customer Service Associate, Full-Time
Wilson Farm Inc —Lexington, MA
*Monitor plant quality upon delivery/payments*. Proven experience in plant buying. Wilson Farm is hiring a _full-time, year-round _*Plant Buyer and Outdoor…
From $20 an hour
Quick Apply
Call Center Representative I
City of Boston Credit Union —South Boston, MA
OVERVIEW: Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member…
$29.34 an hour
Quick Apply
3d
Preschool Teachers (EEC Certified)
Creative Corner School —Winchester, MA
Competitive Salaries; based on education, certification and experience. We are looking for kind, creative and enthusiastic Early Childhood Educators with the…
$21 - $24 an hour
Quick Apply
Candle Production Assistant
Lifebloom —South Boston, MA
1+ year of production/manufacturing experience not required, but preferred. With a wide selection of high quality, clean ingredients and expert guidance,…
$20 an hour
Quick Apply
14d
Acrylic Shower & Jetted Tub Installer - 1099
American Standard —Boston, MA
HIC or CSL license for the State of Massachusetts (Required). As a partner with American Standard Home Services, you will receive our pre-sold products directly…
$107,853 - $221,384 a year
Quick Apply
7D Pupil Certificate Bus Driver
Tlp transportation Inc —Revere, MA
Good driving skills and communication is necessary. Transporting special needs and displaced students to/from schools, keep daily attendance, fill out bus…
$18 - $21 an hour
Quick Apply
Front Desk Agent
Marriott Vacation Club at Custom House, Boston —Boston, MA
Processing all guest arrivals and departures and providing accurate information about the resort and surrounding area while delivering a personalized vacation…
$26.25 an hour
Quick Apply
2d
FT Ice Cream Scooper
Honeycomb Creamery —Cambridge, MA
\* Engaging with customers and answering their questions. \* *401k plus matching*: A basic 401k plan with matching up to 3% after 1 year of employment.
$22 - $28 an hour
Quick Apply
3d
Fire Sprinkler Technician
Fire Equipment Inc —Medford, MA
Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and…
Estimated: $49.9K - $63.2K a year
Dental Assistant
Dr Dental —Revere, MA
MA Dental Assistant license (Required). The ideal Dental Assistant for this position would have 2+ years’ experience as a Certified Dental Assistant, must be a…
$24 - $29 an hour
Quick Apply
13d
Dog Walker and Pet Sitter
Boston Dog Butlers, LLC —Boston, MA
*Opportunity to drive company vehicle:* a valid Massachusetts driver's license and clean driving record required. *Full-time work as a W2* (NOT a 1099).
$750 - $1,500 a week
Quick Apply
Front Desk Receptionist - Weekends
Arbour Hospital —Jamaica Plain, MA
Quickly answering or properly referring questions and issues. Comforting patients by anticipating anxieties and effectively answering questions.
Estimated: $34.9K - $44.2K a year
Quick Apply
2d
Front Desk Dental Receptionist
Ascend Dental Studio —Brookline, MA
Answer phone calls, take messages, and direct calls to the appropriate person or department. Dental receptionist: 1 year (Required).
$22 - $28 an hour
Quick Apply
Meals on Wheels Delivery Driver
Mystic Valley Elder Services —Boston, MA
Must have a current Massachusetts driver's license with private transportation suitable for delivery use. This is a part-time (15 hour/week) position Monday -…
$21 an hour
Quick Apply
1h

I want to receive the latest job alert for jobs in Boston, MA

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Manager

Myomo, Inc - Boston, MA

Apply Now

Job Details

Full-time Estimated: $110K - $139K a year

Qualifications

Management
Inventory control
DME
Customer service
5 years
Engineering
Project management
Bachelor's degree
Team management
Leadership
Communication skills
Negotiation

Full Job Description

Description

Myomo is seeking a hands-on Service Manager to lead the establishment of, operations within, our service and repair business unit. This role will involve not only overseeing the service process, but also actively participating in repairs, especially during the initial stages of building the business. With our company offering a 3-year warranty on products, maintaining an exemplary standard of repair and service is crucial.

The ideal candidate will ensure efficient and effective execution of all service activities, from handling Return Merchandise Authorizations (RMAs) to managing parts requests and conducting repairs. He/she is a technically-skilled, customer-focused leader dedicated to upholding world-class service times as well as occasionally interfacing directly with users. A key to success in this role will be an ability to accurately quote repair work, making this role well-suited for a professional with a blend of technical, leadership/organizational, and interpersonal skills.

Responsibilities

Hands-On Service and Repair: Initially, actively participate in the repair and servicing of RMAs to set the standard and establish efficient processes.
Business Establishment: Develop and manage the service and repair business, ensuring alignment with company standards and warranty commitments.
Evaluation of Service Model: Establish an efficient repair and service business model balancing field service and in-house repairs to meet customer expectations.
RMA Management: Oversee the receipt, assessment, and processing of RMAs, ensuring smooth and efficient workflow from return to repair, to shipment to the customer.
Parts Management: Efficiently handle requests for parts, maintain inventory levels, and ensure parts are available for repair activities.
Repair & Return: Lead by example in repairing RMAs to the highest standards and manage the timely return of products to customers.
Internal Customer Interface: Act as the primary liaison for internal customers, ensuring their needs are met and maintaining high satisfaction levels with the service process.
Commitment to Excellence in Service: Uphold and enhance service and repair times, employing continuous improvement strategies to elevate service quality and efficiency.
Customer-Facing Interaction: Directly engage with end users as needed to address concerns, provide solutions, and gather feedback for service improvement.
Quotation of Repairs: Accurately assess and quote repair work, communicating effectively with customers around scope and cost.

Requirements

Bachelor's degree in Engineering, or related field, with a technical background preferred.
Minimum of 5 years of experience in a service management role, with hands-on experience in technical or engineering repair work.
Demonstrated leadership and team management skills, capable of inspiring a team and leading by example in hands-on repair tasks.
Strong organizational and project management skills, with a successful track record of setting up and managing service and repair operations.
Exceptional customer service and interpersonal skills, experienced in dealing with internal customers and direct user interactions.
Comprehensive knowledge of RMA processes, parts management, and inventory control.
Technical proficiency to understand complex product issues and lead their resolution.
Strong communication skills, capable of effectively negotiating, quoting repair work, and explaining technical details to non-technical stakeholders.
Commitment to maintaining high standards of service quality and meeting tight deadlines.
Durable Medical Equipment (DME) experience preferred.

About Myomo, Inc

Myomo, Inc. is a medical myoelectric company that offers expanded mobility for those suffering from neurological disorders and upper-limb paralysis. Myomo develops and markets the MyoPro® product line of lightweight, non-invasive, powered arm braces (orthoses) to restore function in the paralyzed or weakened arms and hands of individuals that have suffered a stroke, spinal cord or nerve injury such as brachial plexus injury, or other neuro-muscular disability such as amyotrophic lateral sclerosis (ALS) or multiple sclerosis (MS). It is the only device that, sensing a patient’s own neurological signals through non-invasive sensors on the arm, can restore their ability to use their arms and hands so that they can return to work, live independently and reduce their cost of care.

At Myomo, we are driven by a mission to enable independence and confidence for stroke survivors as well as those living with ALS, MS, and other neurological disorders. Our teams continue to break through barriers, defining the limits of what is possible in both medical device robotics and our global system of care.

Apply Now

jobs in Boston, MA

Service Manager

Host / Hostess

Toddler Teacher (EEC Certified)

EEC Certified Infant/Toddler Teacher

Packaging Associate

Dashers - Sign Up and Start Earning

Experienced Annuals/Perennials Buyer & Customer Service Associate, Full-Time

Call Center Representative I

Preschool Teachers (EEC Certified)

Candle Production Assistant

Acrylic Shower & Jetted Tub Installer - 1099

7D Pupil Certificate Bus Driver

Front Desk Agent

FT Ice Cream Scooper

Fire Sprinkler Technician

Dental Assistant

Dog Walker and Pet Sitter

Front Desk Receptionist - Weekends

Front Desk Dental Receptionist

Meals on Wheels Delivery Driver

Description

Responsibilities

Requirements

About Myomo, Inc

Job Seeker Tools

Employer Tools

Browse

Stay Connected