Position Summary: Data Entry Clerk is responsible for entering patient, client, billing, and test information into the Laboratory Information System. Information is either typed and 10-keyed into the system or accepted through electronic interfaces established with CPL clients. Accuracy in this process is critical as it is the fundamental process upon which all laboratory operations are based (testing, reporting, billing, etc.….) Due to the exposure of confidential information and to the potential of violating federal law, a thorough understanding of and adherence to CPL policies and procedures and compliance regulations are essential.
Principal Responsibilities:
Utilizes job knowledge, judgment, and problem-solving skills to ensure quality of work.
Accurately enters all required information presented on USDH or client specific requisitions into the laboratory information system.
Understands and recognizes laboratory information system alerts and flags and takes the appropriate actions.
Recognizes when information presented on requisitions is unclear and ambiguous and knows and follows corrective actions to be taken.
Participates in departmental quality assurance practices.
May act as a resource to others who require assistance/training.
Follows all departmental policies and procedures related to data entry.
Recognizes personal limitations and seeks guidance from supervisors or managers when needed.
Effectively utilizes departmental resources.
Demonstrates efficiency by performing procedures rapidly and with accuracy. Manages time appropriately. Strives to meet departmental goals for daily completion time.
Utilizes appropriate supplies with minimal waste.
Utilizes unstructured time constructively.
Utilizes personal and professional skills to promote successful relationships with management, coworkers, and clients.
Maintains and supports a service-oriented relationship with customers and co-workers.
Respects and maintains the confidentiality of information relative to clients and patients.
Strives to maintain a positive and harmonious work environment.
Follows all company policies and procedures, for example, but not limited to safety, attendance, and confidentiality.
Enthusiastically performs miscellaneous duties with completion in a designated time frame.
Scope: Integral component of the quality of laboratory services by providing accurate information upon which multiple processes are based. Primarily performs data entry into the laboratory information system mainframe, requiring basic computer skills such as keyboards, MONITORs, and printers. Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all laboratory policies and regulations. Effectively communicates via written, verbal, face-to-face, telephone and computer methods with managers, coworkers and to a lesser degree, clients. Ability to work as a team member in a production environment.
This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.
Education:
Minimum – High School Diploma or GED
Preferred – Medical Assistant/Medical Terminology Training
Experience: Data entry experience in a production environment, preferably in a laboratory/health care setting, but not required.
Skills: Minimum – Strong typing skill; proficiency with 10 key.
Reporting Relationship: Reports to supervisor.
Physical Demands: Requires the ability to sit for extended period of times at a data entry station using keyboards, MONITORs, and other peripheral laboratory equipment. Requires the ability to shift points of vision and focus from documents to MONITORs. Requires the ability to sit in and employ ergonomic positions and techniques to avoid repetitive motion or stress injuries. May require some pushing, pulling, lifting, reaching above shoulder height, grasping with both hands, pinching with thumb and forefinger, twisting with hand and wrist.
Environmental Demands: Works in temperature-controlled environment with constant exposure to chemical hazards. May be required to operate fire and safety equipment or follow other safety procedures in an emergency. May be required to work with time constraints and crisis situations.
*** Background Check Requirement ***
As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. In addition, a drug screen will be required. TB testing will also be required for all patient-facing roles.
EEO Statement
At US Digestive Health, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. US Digestive Health is committed to assuring equal employment opportunities to all employees and applicants.
US Digestive Health is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.
Disclaimer
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.
This organization participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
Ability to Relocate:
- Exton, PA 19341: Relocate before starting work (Required)
Work Location: In person