Continuiti is conducting a search for a growing company in the medical device industry located in Brooklyn that is looking for a Customer Care Associate II. This is a 100% onsite position 5 days per week(M-F), and the requirements are:
3 to 5 years' sales experience in the medical device industry
3 to 5 years' aesthetics, ortho biologics or wound care
1 - 2 years' in a customer service environment
2 years' of experience utilizing Salesforce
Bachelor's degree in Biology or related field
The hours are 9am-5pm or 10am-6pm Monday through Friday.
Commutable to both Brooklyn, NY & Jersey City, NJ
What you will be doing:
The successful candidate will reach out to new leads, follow up with active clients, and update information in Salesforce.
Listening and understanding customers' concerns, issues, or complaints.
Presenting clients/customers with information on new products and services.
Troubleshooting common issues with products or services.
What you need to bring to the table:
The ability to thrive in a constantly changing/evolving environment.
Strong work ethic
Experience related to sales, medical devices & terminology
Strong phone presence and experience making frequent calls daily.
Excellent attention to detail along with superior written and verbal communication skills.
ContinuitiHR provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or citizenship status.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Education:
Work Location: In person