TruConnect is looking for a motivated full-time Associate. We are seeking talented sales professionals who are passionate about making money and advancing their careers.
You will help customers select and purchase a wide variety of wireless communication devices and accessories. This is a great opportunity to join a growing company where your career goals can be established, achieved, and celebrated.
Job Duties:
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Perform face-to-face quality sales at various field locations, and the retail store
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Understand and be compliant with government programs, such as California Lifeline and Affordable Connectivity Program (ACP)
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Generate sales by offering wireless prepaid products, upgraded handset offers, data top-up, and special promotional offers.
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Provide professional and friendly customer service to existing customers and assist in troubleshooting handset issues or answering general questions
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Process top-up payments, devices, and accessory purchases
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Follow proper cash handling procedures and accurate cash reporting
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Available to work flexible hours including evenings, weekends, and holidays
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Help maintain presentable field set-ups by displaying all products
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Assist in keeping track of physical inventory and providing daily reports of sales activity
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Achieve and exceed monthly individual sales goals
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Complete special projects and perform other duties as assigned by manager
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Handle and resolve customer service issues
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Other duties as assigned
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MUST BE AVAILABLE TO WORK WEEKENDS
Required Qualifications:
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Education Level: High School Diploma, GED
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1 - 2 years of face-to-face customer service
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Basic computer knowledge and basic knowledge of using a tablet
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Dependable transportation
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Excellent communication skills (verbal and written)
Preferred Qualifications:
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1 - 2 years' sales experience
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Fully Bilingual (Spanish/English)
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Telecommunications background
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Works well under pressure within a competitive team environment
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Retail, sales or other customer service-related experiences
Physical Job Demands:
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Primarily work outdoor/field locations
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Ability to stand/sit for long periods of time
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Ability to travel to field locations assigned.
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Ability to set-up and transport field sales materials: table/tent/posters/inventory/etc.
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Work outdoors for special events
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Must be able to type on a computer keyboard or tablet
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Must be able to lift/move 30 pounds
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Must be able to drive a vehicle
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Must be able to stand for long periods
Benefits:
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401(k)
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401(k) matching
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Medical insurance, including PPO & HSA
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Dental insurance
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Vision insurance
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Flexible Spending Account(s)
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Free Life & Long-Term Disability Insurance
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Free Identity Theft Protection & Travel Assistance
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Access to corporate discount program
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Flexible schedule
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Paid time off (sick, bereavement, and Flex PTO)
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Parental leave