JOB DESCRIPTION
Are you detail oriented and enjoy a production-based environment that offers career growth?
As a Transactions Specialist I in Operations, you will be responsible for processing daily document transactions which can include some moderately complex tasks. Each function may have multiple tasks per transaction. These transactions require judgment and experience with limited direct supervision. While receiving clear instruction, you must maintain the highest level of production and accuracy daily.
Job responsibilities:
- Train on internal inventory system
- Accurately pull multiple card stock for daily/monthly/mass files
- Ensure all shipments from various plastic vendors are properly accounted for and stocked in the vault.
- Assist with card destructions and all other vault responsibilities.
- Ensure that all processes are completed within specific service level agreements.
Required qualifications, skills and capabilities:
- Detail-oriented
- Good oral and written communication skills
- Production environment, focus around meeting deadlines, teamwork and quality
- Basic computer skills and knowledge of Microsoft applications
- Alpha/Numeric data entry and typing skills – with excellent accuracy
- Excellent organizational skills and demonstrate initiative and creativity
- Build professional, internal relationships and demonstrate utmost in confidentiality, discretion and professionalism at all times
- Cross train in other functions/departments within Card Services
Lift up to 50lbs, and stand for up to 10 hours
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Schedule: Tuesday -Saturday 12:30pm-9:00pm
Shift differential: 10%
This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.